Next Door Pharmacy

Do not transfer your prescriptions to NEXT DOOR PHARMACY!! I use the Owings Mills Location, however based on what I was just told about the owner from their Pharmacist Marjam, I’m sure any of the owner Hanna’s locations are run better! I always have issues with my prescription deliveries and payment, I finally decided to ask for a manager of the establishment to voice my concerns to see if we can fix any lingering issues. Ha! Yeah, right! They gave me to Marjam who informed me she is the Pharmacist. She was rude, and had absolutely no intention of resolving any of my concerns. Matter of fact, I bet if you asked her today what my concern is, she would not be able to tell you. Instead, she consistently over-talked me, and trying to tell me what the conversation was between and the person I spoke with before her. She could have simply apologized for any miscommunication and moved on. But no, it was more important for her to make me believe I am the one that is wrong in this situation. No customer service. When I asked her who was over her, she informed me the owner Hanna. I asked was there a way to reach her she said, “call back!” I asked when would she be in for me to call she informed me she didn’t know, keep calling to find out. One hand never knows what the other hand is doing in this place. All I wanted was an apology, and someone to handle my prescriptions correct!!! Obviously, that is not going to happen.

Oh by the way, Marjam said to me, “ You can always come and get your medicine instead of getting them delivered!!” This would be true, If I was not paralyzed from the waist down and blind!!! SMH … How sensitive you are to the disabled Marjam!!!