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TollFree: (877) 580-1700

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Trail Winds Center
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Al P.

08/25/2015

Overall
Going down hill fast

I couldn't believe how this business is going down hill so fast. Broken shoe strings - lane equipment that breaks down - under baked pizza - expensive beer -unhelpful staff. It's sad knowing what this place once was! GUESS WHAT - OUT OF BUSINESS - BANKRUPT - TOLD YOU

john12e

02/08/2012

Overall
Went here for a team event, de...

Went here for a team event, definitely had a good time. call ahead to reserve your lanes. we did 4 lanes of 5 people each. It was great fun and would definitely go back! it was a Monday night. We really spend good time there and will definitely came back again. Highly recommended.

justspiffy8

01/30/2012

Overall
We held Our 23rd Annual KCPHA ...

We held Our 23rd Annual KCPHA Awards Banquet at Cascadia Hall, it could not been any better. They supplied us with everything we need. Tables for our dinner, ribbons and awards, and our silent auction. It was a huge shoe to fill having 211 people attending. They were even accomodating with the last minute add ons. The food was excellent and the dessert was a huge hit. Everyone who had approached me at the banquet about the venue had nothing but great and fantastic remarks. I would absolutely recommend this venue. Im positive we will hold our 24th Annual Banquet there again. Thanks again!!!

ashley

08/31/2011

Overall
Wow! What can I say about this...

Wow! What can I say about this beautiful, classy, elegant reception hall. I was so impressed with the way their sales coordinator treated me. She was very respectful and answered every question i had. After speaking with their sales coordinator, she gave me a tour of the venue as well as The Living Room. I was told how the venue would run and my food options. Being told that there could be a food increase in March, I completely understood. At any restaurant, grocery store or catering facility, prices are subject to change at any time. With this economy, I understood how prices are raising. I can't wait to have my reception at Cascadia Hall in June 2012. If you are looking to have a nice, clean venue then this is the place for you.

dke5e3

01/19/2010

Overall
beware of fraud

We were cheated out of our $200 deposit. Here is what happened. We booked this place for our wedding reception. My fiance and I did not like the food, and they would not allow outside catering. So, we decided to cancel our reservations. Their guidelines state that we had to cancel no less than 30 days out to get our refund back. I canceled close to 5 months out. They said we had to turn people away so, no refund. Their guidelines sheet clearly states their policy. This place is a joke of a business. The owner sucked at baseball and he sucks at managing a business.

steadyhead

05/03/2008

Overall
Cornfusing

I want to express a concern with everyone. My boyfriend and I walked into an empty bowling alley. It was open, but no one was there. There was one employee that was buffing and waxing the lanes. No other employees nor customers anywhere in sight. This occurred on a Wednesday night, about 930pm. The signs say they are open Mon thru Frid. 11am to midnite. So we were wondering about the safety of the facility and the whereabouts of the employees.



No one seemed to be bothered by this information and seemed to shrug it off. Customer service is lacking everywhere.

But if there are no employees at all within the facility, then how is there supposed to be customer service at all.

Details

Phone: (913) 851-1700

Address: 8500 W 151st St, Overland Park, KS 66223

Website: http://www.incredabowl.com

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