Valvoline Instant Oil Change

BEWARE OF OIL CHANGE HERE !!

After being a longtime customer of many years, I have had my last oil change with this business, and the reason is, after having a periodic oil change for my car which I always have done, and brought it to one of their chain shops, as always, in this case, the one at:

Valvoline Instant Oil Change at

6020 S Orange Blossom Trail Orlando, FL 32809.

I was aghast to find my $62,00 new oil change spilled all over my driveway shortly after arriving home from there, because, the Valvoline Tech who operated on my vehicle during the oil change, broke the oil chamber valve, and cracked the oil pan, during the oil change, and later my vehicle was disabled in need of immediate repair, the which they, at Valvoline OBT refused to do when I called there later, they said "fix it somewhere for now and bring us the bill, we're closed for the day, we will see tomorrow what we can do" (it was late Sunday evening).

So I went to the dealership where I purchased my vehicle, since it was the only place still open, and they fixed it after towing it there 2 days later.

I forwarded the bill to the shop manager on Wednesday, asking for reimbursement only to the new oil pan and new oil change and work done which was caused by their own incompetence, and he utterly refused to do anything at all. I am very disappointed and do not believe this is the way you do business. I have since contacted VIOC corporate, and reported them to the BBB which by the way, they ARE NOT a BBB accredited business!!