Best Western Orlando Gateway Hotel

Tanya at the front check in desk. Pobolo at the restaurant/ snack. The people by the pool All the staff and room service people were Awesome

The professional young man who checked me in was amazing! Sadly I cannot remember his name :( He has a kind face.

The best stay that we have had at any Best Western in the Orlando area for the price.

Excellent hotel. We would stay again.

Cleanliness, location, polite and helpful staff.

Had a great time at the hotel. Very nice and staff were very friendly. Right next to everything which was also a plus. Would definitely stay again.

We like the hotel very much and we intent to stay in Best Western again.

Convenient location. Friendly staff. Enjoyed or stay.

Great hotel and a very good value

This hotel was in absolutely pristine condition when I toured the facility. I was hesitant to book initially before my visit, based on mixed reviews. I noticed attentive staff who went far above and beyong their call of duty to make my trip absolutely amazing. The facility was well maintained, the rooms were newer with granite countertops in bathroom. The value for the price was truly exceptional. You are legitimately a stones-throw from Universal Studios, and can see the Wet N Wild Water Theme Park from any room. Huge Parking Lot was delightful. There was always a spot, if you ever had an issue staff resolved that issue immediately. I truly can not say enough great things about this hotel. Beds were comfortable with premium bedding, pillows, and blankets. every room has a brand new 40 Inch Flat Screen Television within it. One of the cleanest well kept hotels I have stayed in, especially being located within such a high traffic tourist destination. Diane H. - Front Desk, made this trip exceptional and resolved any issue that I ever had with a smile. This individual made my stay totally worth it, and I will stay at this hotel and Best Westerns again in general because of her. You can not go wrong at this hotel, truly a gem!!!

One of the best hotel customer service we ever had. Guest Services was the best. Tanya was the best! She gets an A+++ for best customer service. She made sure my wife and I were comfortable and aware of what the hotel has to offer. She also made us get are welcome package. We stayed here 2 separate nights and still got treated very well. Thanks again for everything.

Tracey Sartini and the rest of the staff were wonderful, courteous, and friendly. I even had conversations with the housekeepers who were so pleasant. Each problem with the rooms of our group was handled within the first day, which meant they listened and cared. So easy to get to the attractions from here too!

We really enjoyed our stay this past week. We were treated wonderfully. The hotel is in a great location near the sites of Orlando. We came to Orlando to attend The Holy Land Experience and the hotel was close by and the staff helped us find the BEST route. Great staff!! Very clean!!!