Abradel Beauty Supply

NEVER GO HERE:
I'm very disappointed in the treatment I received yesterday when returning to your store with an item I purchased the day before for a refund or exchange. I called yesterday morning to explain the situation and was told to bring the item back. When I returned with the item the sales person said she was aware of the issue and she OFFERED me a refund. I accepted the refund but, I inquired about the taxes being refunded on my purchase. At that point she RUDELY stated that “she's not suppose” to give me a refund but, she would this time. I explained that I was prepared for a store credit but, if the refund is being offered I wanted a full refund for the purchase. She was not happy and continued to be rude.

This is a Christian establishment and her behavior did NOT display a Godly attitude at all. I was not asking for any special treatment. I purchased an item that appeared to have been used prior to being sold to me. There was hair and rubber bands holding the item together. Poor customer service and unsanitary products aren't good for business. What would you have done if I had used that product and the bacteria from it caused damage to my scalp?

This is very disappointing and I will never bare false witness but, I will let others know that this is NOT the beauty supply store to go to for quality products or customer service.

You should be ashamed yourselves; you do not represent what you claim your foundation to be very well at all.

Thank you

My experiences here have been terrible!!. Beware that business !!! Since you arrive the first thing you see at the door is a sign that says: No refund of your money ... Terrible hair extension, colors and customer service. Beware! According to them the dealer put diferents colors in boxes that do not correspond.