Center For A Healthy Mind & Well Being

This practice habitually cancels and reschedules visits, electronically by email and text, especially for Dr. D, who also habitually is late, sometimes up to 2 hours, but at least 1/2 hour, in my experience.

Since I became a patient a year ago, 2/3 practitioners have left the practice.

Apparently they recently closed the OP office except for Monday's, and have no staff except for Dr. D. himself. Phones purportedly are forwarded to the SS office, but as a patient I received no notification of the changes.

When my insurance company called 4 times to confirm they were paying my claims, they couldn't even get through to anyone. I personally gave the office the relevant insurance reference number and asked them to call my insurance company to resolve billing issues so that the office would schedule my most recent appointment. The office refused to contact the insurance AND to reschedule me. When I explained that I am a patient in need of medical care (specifically new prescriptions), the SS receptionist yelled at me, interrupted me repeatedly, and refused to answer any of my questions or even listen to my billing request. I left a lengthy and detailed voice message for her boss, who also happens to be the office manager and person with whom I was told to speak to resolve the billing issue.She never returned my call.

I guess they don't care if patients run out of medications, which can be life threatening.

I wonder if Dr. D. Even knows that his office is more concerned with billing and insurance protocol, even when they're in the wrong, more than his patients themselves.

Staff never provides information regarding when the doctor is running behind schedule, which is a regular occurrence. Complaining to the doctors does absolutely nothing because he will basically tell you that you are welcome to seek treatment elsewhere. Very unprofessional.

Awesome place, the staff is very friendly accomadates everyone.