I Finance

Hours and address is incorrect . Business is shady wouldn't recommend buying from these crooks!!! Go anywhere but here! They will rip you off and they don't notify you off any changes. Hate I bought a car here will report to BBB. Also my car was in a flood and I wasn't told about it until I received info from Carfax and insurance.

There are a million buy here pay here's so choose one that's more organized and has qualified, competent people employed there. They put my payment on the wrong week, called to change it (before first payment was due) and was told it was taken care of.....a year and some months later still wrong (and they could care less). If you're going to be late (because these morons still have the wrong pay date listed) call immediately (It doesn't matter if you have called every day leading up to the payment date to remind them it's in the wrong week) they will turn your car off and leave you stranded. They close at 5 pm so god forbid you have a job and can't take their phone calls daily ( because you're tired of repeating the same thing over and over) it's still going to be your fault. When you do call you're put on speaker phone and can barely hear who you're speaking with and they obviously can't hear you (because the next day, guess who is blowing your phone up and/or shutting off your car?!). All the ladies in the office have attitudes even when it's obviously their error. Even the manager (Samantha) can't seem to put a note on your account to stop the calls. The cars are decent and down payments are low but the harassment (because they can't figure out how to change a payment date to sync up with your payday), the lack of professionalism (answering calls on speaker phone while eating, joking, laughing, and yelling), and the incompetence of everyone there (still can't note an account) makes this place a no for me. I'm glad my car is finally paid off and I went to a dealership to buy this time around. Samantha, your office girls need some professional development and while my experience with you hasn't been all terrible you really need to slow down, pick up the phone (not put it on speaker), stop what you're doing and note an account because this is bad for business and word of mouth goes far!