Lam Dermatology

I am new to the area and found this doctor without much research which was entirely my fault. I have only had bad experiences when I go here. I started going to Dr. Lam for acne. During our first meeting, she suggested Accutane which is a very harsh and expensive drug without trying anything else which I would have preferred. When asked for an alternative, she simply said there was none. This was all within a less than 5 minute appointment. I ended up agreeing to the treatment. This means I have to have monthly appointments to check on my progress. This has been the worst and if i could switch doctors during this process I would. The people working the the front desk are routinely rude and talk about really inappropriate topics while I have to sit and listening (I lived in the dorms during college, not much makes me uncomfortable but that did). When you actually see Dr. Lam, you will see her for less than 3 minutes. She will ask you how its going, if you tell her any concerns she will dismiss then without resolution and then walk out. If you want a doctor that cares and is nice, I suggest finding another dermatologist. The running of the office is also poor. It once took then a week to get a prescription to the pharmacy and that was with me calling everyday to see what the holdup was. The excuses I got were honestly laughable. If you want to pay $100s to listen to what the people at the front desk did last night, see a doctor for 3 minutes and then wait a week to get your medicine then this is the place for you!!!

Very fast and professional experience, but the bill for less than 10 min in her office was over $400, with a patient direct bill of over $350. I called them and they are working with my insurance to correct an issue with non-payment from my insurance.