Saved to Favorites

(405) 917-7715Visit WebsiteMap & Directions5301 N May AveOklahoma City, OK 73112Write a Review

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
TO
Thomas O.

08/13/2015

Overall

0 stars. I came to the store approx. 4:07, was told, "I'll be with you in a minute" by a large black heavy set woman, who was currently making tacos, putting her bare hands in toppings, completed 3-4 orders for the drive through. Finally takes my order at 4:23am. Continue to watch her handle money, then food, then money, then food etc, bare hands, did not wash them at ANY POINT while I was there. Then she continued on to make what ended up being MY FOOD with the same dirty hands, handled the buns, cheese, burger patty (prior to cooking). I was the ONLY CUSTOMER inside until shortly before I got my food. 2 customers walked in, and asked if they were even open inside? i said yes, Ive been here 20+ minutes and just ordered 10 minutes ago. And the short black guy behind the counter started mouthing off that, "Well if its taking to long, you should just ask for a refund" I told him I've been here this long, I'd rather get my food. At which point shes still putting it together with her unwashed, bare hands. Then she walked around the corner with it, to where I couldn't see her, for seemingly no reason. Having no idea what she did to my food, after hearing me complain and glaring at me, I took my food - and dropped it in the trash on my way out, and went next door to Whataburger and ordered food - which I got within 3 or 4 minutes OF WALKING IN TO THE STORE. I had been eating mushroom swiss buttery jacks from this location 2-3 times a week (I drive a local delivery route), and the service during the day was great, fast, friendly and people HAD GLOVES ON. However, last Saturday night, that was not the case. I drove past the store today, (on N May ave) as I always do, hungry, but today I didn't stop, disgusted with what I had seen, I didn't even stop ANYWHERE for lunch..... When I called and discussed this with the manager on duty today, he confirmed he's received MULTIPLE complaints about Saturday night(s) and their night crew. The other 2 average sized girls working, were going about their business, I payed no attention to them, as they weren't taking orders, or handling food. But the attitude from her, and the short black guy who butted into my conversation with the other customer - was extremely rude. I WILL NOT by any means be returning to this store. I WILL share this story on Facebook, that stores Facebook, and anywhere else I can find, along with the PICTURES I TOOK OF HER HANDLING FOOD BARE HANDED. I'm sure you can see for yourself, as there is cameras all over the store. Not to mention the multiple other complaints as stated by the manager I spoke with today, 8-12-15 around 11:46am today. He was very nice, apologetic, and assured it would be fixed - however, I feel scarred, and by no means will ever return to that store, unfortunately. The mushroom & swiss buttery jacks I've had during the DAY have been great - I love the burger and the butter, so you can understand my disappointment with no longer being able to eat at this location.... My name is (Name removed), feel free to contact me at (phone number removed) during the day, I do drive on a delivery route, so I can't answer my phone while driving, but can return your call if you leave a message, promptly. Hope this issue is addressed, and the NIGHT employees receive some training in why handling MONEY THEN FOOD THEN MONEY THEN FOOD etc bare handed, with unwashed hands is BAD. Also, as I said, don't understand why she took my burger, having already been completed, in the still open container, around the corner - out of my view, was necessary. Hence why I threw my entire bag of food away and went next door - to Whataburger, where they wear gloves during food prep. Thank you.

Details

Phone: (405) 917-7715

Address: 5301 N May Ave, Oklahoma City, OK 73112

Website: http://www.jackinthebox.com

More Info

General Info
Let's face it: you want what you want, when you want it. Jack in the Box serves the whole menu all day long! Everything from burgers to tacos to breakfast in the evening. All cravings are welcome here.Let's face it: you want what you want, when you want it. Jack in the Box serves the whole menu all day long! Everything from burgers to tacos to breakfast in the evening. All cravings are welcome here.
Email
Extra Phones

Phone: (405) 917-2281

Payment method
all major credit cards, discover, master card, visa, amex
Price Range
$
Neighborhood
Central Oklahoma City
Categories
Other Information

Good For Groups: Yes

Take Out: Yes

Cuisines: Burgers, American, Hot Dogs, Fast Food

Wi-Fi: Free

Attire: Casual

Takes Reservations: No

Outdoor Seating: Yes

Price Range : Below Average

People Also Viewed