Hefner Road Animal Hospital

We have been taking our dogs to Hefner Road Animal Hospital since Dr. Purvis opened the clinic. What a great place! We have had nothing but exceptional care for our animals. These people love pets!

I don't know what "Laura S." is talking about......I've been taking my dog here for years, and THEY have you take your dog's collar with you. I think she's full of it. Every time I've kept my dog here, they have been nothing but professional and accommodating. I never worry about having my dog stay here. I think Laura is full of it. As for "Monique", I think you're also a "high-maintenance" client that is never satisfied, and expects the "help" to bow at her feet for the privilege of letting them serve her LOL!

I would not take a FLY to this place. It started with the ILL MANNERED human who answered the phone. ABRUPT, SHORT AND RUDE. I've never used this place, I don't recommend it AT ALL.

They lost my dogs collar when I asked for them to please look around and see if they could find it nobody called me back ,called back again they said they couldn't find it .I called to speak to the manager and she basically said that she doesn't know what to tell me and this happens all the time I should have not left the collar on him when I droped him off. I asked her for customer service purposes what was she going to do for me and she said once I signed over the dog to them that customer service goes out the window. I will never take my dog there again and Donna the manager is terrible. Absolutely no help! I know it doesn't seem like a big deal but collars are expensive plus all the tags that were on the collar. They also gave my dog a bath and whenever I asked him about it they denied giving it to him a bath which wouldn't seem like a big deal but I'm wondering why you had to give him a Bath. My Sumption is they didn't let him out of the cage and he had an accident all over himself.