First Niagara Bank

This is a horrible bank with no principles, empathy or sympathy, they are ruthless and definitely don't keep the community top of mind. They moved in recently into an old community like Nyack and harass a mother with two little children for parking in their side parking lot after office hours at 7.30 pm. They charged me 320$ for parking on their side lot at 7.30 p.m. Their Towing company pulled the car in front of me, I had my toddler and Five-year-old trailing behind me. Why on earth is the cost 320$ cash. Even when you call a towing company for roadside assistance it only costs 120$. Here, I was right there! How can this bank which doesn't care about mothers or little children ever provide good banking principles? They want your money for sure but have no principles. The towing company Franc Towing company's boss is as ruthless as the bank. The bank was on the phone and he refused to do anything about it! I had no choice but to pay, with two little kids and their car seats in the car. If they don't want anyone to park there which has never been a problem especially when the bank is not operational why don't they lock it with a gate? Really they want to trust the community with their money, houses and credit but I cant even trust them to have empathy? What in the world? I can't wait to see this bank sink! #ruthlesskeybankgetoutofourcommunity