All Friends Animal Hospital

I love All Friends. We've been taking our pets there ever since they opened and have consistently received wonderful, friendly, caring service. When our elderly animals have had to be put to sleep, the staff couldn't have been kinder or more understanding. Vet care anywhere isn't cheap, but I truly don't believe I'm being taken advantage of. In fact, both the vets and the office staff have gone out of their way to give me a lot of time, attention, and answers. I'm amazed at some of the other reviews on here because my experience has been so very different. I would definitely recommend them to my family and friends.

I've been a loyal customer of All Friends for almost 10 years. The staff has always been very caring, compassionate and HONEST. We have a 1 year old Golden Retriever and started taking him there as soon as we got him from the breeder. I was surprised to see all new staff/doctors (later found out that they were under new ownership). Anyway, they have literally robbed us twice in the past month. Most recently, I was lied to by the vet and told I HAD to get kennel cough vax for him in order to bring him to the groomer (not true). I was also charged $29 for a stool test which was never done. And worse of all, I had "mandatory" blood tests done on Teddy which showed he was positive for a tick-borne virus called Anaplasmosis. We discussed the symptoms of such condition and I confirmed that Teddy had absolutely NO SYMPTOMS. In fact, he was the complete opposite... energetic and eating perfectly. Regardless, the "Dr." insisted that he needed to be on a 30 day round of antibiotics at $100 a bottle! She also gives me a printout with info on the condition. When I get home, I start reading, only to find out (via their own paperwork) that over 40% of dogs in rural areas w/ a lot of ticks (we live in the woods) will test positive for Anaplasmosis because they have been exposed and carry the antibody, but they are not infected. The paperwork goes on to say that healthy dogs that test positive should not be treated with antibiotics. So why did she insist that my perfectly healthy dog go on a 30 day antibiotic regime that cost me $100 when it clearly states in their paperwork that almost half of dogs will test positive and not even be infected?? Sending a complaint to the BBB for sure! Struggling families pay out of pocket for these services and we should be able to trust our animal's caregivers to provide honestly. Are vet offices the new mechanic offices?? I'm just so disgusted...Shame on you All Friends!

We love everyone at All Friends! You will not find a more caring and professional group of people they truly care about your animals. They have always been there for us when we have needed them.

they were just ok. however when i really needed them they were not able to help. then they charged me for a "no show" when in fact i called to cancel because i found a better vet who would help. so i'm not going back because of poor customer service.