Northville Stitch Post

Unbelievably unprofessional. The only reason they stay in business is because they are the only store in the area. They give you a pick up date, then they're sarcastic and rude when you dare to ask them about your items AFTER its two weeks late. Gave one star because giving no stars was not an option.

I had originally done business with them earlier in the Fall to have my daughter's name added to her cheer hoodie. That went fine.

I needed a bag and a pullover for myself for her upcoming season and game and was promised it would be done yesterday. Not so. I finally received my order after I called each day, only to be dressed down by a very rude person, who I presume was the owner, only to be told I was wrong to call and check on the order, due to how overwhelmed they were. She then proceeded to threaten me among other nasty comments, that she would just take the order off the machine and I would get nothing if I didn't stop talking to my mother on the phone... A private call in which I set the phone down to be screamed at by this worker. I kindly paid for my items and said please, my daughter is only 6, I am just trying to make sure she gets what she needs and is excited about. It was embarrassing as the other people in the store were staring by now. 20 minutes after I left, the order was complete. I picked it back up and the bag was wrong, and my pullover doesn't have the word cheer on the bottom of the logo like her bag, as it was supposed to. A nearly $100 lesson learned. Buyer beware. Unless you enjoy being treated poorly, probably easiest to go on line and skip the tongue lashing and the begging to be treated fairly.