One Energy

I have always wanted solar power. I was glad to see this company locally in Utah the sales representative was good. Unfortunatly when I needed an update on my installation the sales representative was the only one that would return my phone call. During the installation of my panels I was told I didn't have to be home. Good thing I took the day off work to watch this process because not only was the building permit wrong so was the system. They promised a system with micro inverters but when they showed up it with the building permit and the system it was all wrong. Im sure glade I know how to read permits and blue prints. I called their install manager and was given an excuse that some one in the corporate office was disgruntled and ordered the wrong system not only for my home but others as well. (If this was the case why didn't they verify the correct system being installed). I was promised an incentive since im the one that saved them from having to do double work. Along with their services they are supposed to fill out both state and federal tax rebate forms, its now the new year and im getting ready for my taxes and I cannot get a hold of anyone! And no forms have been completed by the company. I was also told if I make any refferals, and that referal installs solar panels I would recieve some cash incentives, My brother inlaw has had his panels installed and I haven't recieved any refund or incentive. Trying to get a hold of anyone has been by far the worst experience ever!