Atlantic Broadband

How is this company is still in business?

The cable industry hasn't learned its lesson, it going to end like the newspaper businesses. It have been like 15+ year of this.

Enough is Enough i had it with the bad feeds ,the ridiculous high prices, outrageous fees. with bad the service from this company. "the shenanigans coming from this company" When cable cost is more then a car payment.It's time to say bye bye,good & riddance.You made it so easy for me to cut cord.When you cancel your service please don't call them .Take their equipment back to their office. They are going to give you the run around with bad attitude and the waiting time is going to be about a 1 Remember with over the air their no fees,high bill,bad attitude like this company.

Use a coaxial cable to connect the antenna to your tv, and set the TV input to Antena: Air. Then do an auto channel scan. Your TV must have a digital ATSC tuner, which most newer TVs do. If it doesn't you can purchase a converter box.

I have been an Atlantic Broadband customer for over 8 years now and lately their service has been atrocious. It makes me want to vomit. I pay 423 dollars a month, have all the premium services thinking I would get better quality and it's all lies. Internet constantly drops all the time. I've scheduled countless technicians to come fix the problem and non have fixed it successfully. Every time I call they just tell me I'm in a blackout zone. Apparently I've been in a blackout zone for over 8 months. I cannot count on this internet service for any of my conference calls online, or for active updates with stock market software. IT HAS COSTED ME THOUSANDS in day trading.



Their customer service is just as bad. Technicians cancel calls because it's not convenient for them to come to my apartment due to traffic. Their phone support always has some snarky sarcastic person from New Hampshire that speaks to you in the most condescending tone imagined, without ever fixing the problem. I have requested a new router several times and they WILL NOT REPLACE IT even though I know it is an issue.



DO NOT GET ATLANTIC BROADBAND. THEY JUST LOST A LOYAL CUSTOMER FOR 8 YEARS DO TO CRAP SERVICE IN ALL ASPECTS. AND I DOUBT THEY CARE. I HATE THEM MORE THAN HITLER!!!! I WILL DO EVERYTHING IN MY POWER TO MAKE SURE EVERYONE KNOWS THIS!!! See video below http://youtu.be/DAR-OWBvjqg

Do not I repeat do not get your cable/phone & Internet services with this company! Customer service does not exist, they're extremely high, I have basic cable, Internet, and phone with them and my bill every month is nearly $350-400 a month. They will not work with you, there are no extensions if by any chance you can't pay the full amount and will be able to pay the rest in a later date. I call about my phone/internet every morning because it just stops working from nowhere. No one cares, they charge you for something that is their fault, for example sending someone to fix anything that wasn't working. There's a fee, can you believe it! My luck this is the only cable company that is serviced in my jurisdiction. Yea it sucks!!! For your own sake do not think twice about Atlantic Broadband!