Fellini Newtown Square

I wish I could give this place zero stars, as I was unable to dine here and offered zero options. My wife and I placed reservations on Opentable.com here for our Valentine's Day dinner at 6p 2 weeks in advance. I received a confirmation email from Opentable.com within minutes. Valentine's Day arrives and we show up at 5:50p, only to be alerted by the host that we do NOT have reservations. The host asks if we have a confirmation which I bring my phone out to show him and he stops me and says I do not as they do not take reservations on special occasions. Bewildered and confused, my wife and I leave, still in shock at what just happened. I grab my phone and see that a cancellation was indeed sent, but not until 5:18p that day!!! They cancelled our 2 week old reservation 42 minutes before our actual reservation time. I do not fault Opentable.com at all as the cancellation email I had specifically stated that Fellini's cafe cancelled the reservation. Needless to say I will not be returning and I urge all to consider that this establishment has no regard for their customers and may cancel your reservation on a whim if they see fit. I will NEVER be back.

AWFUL experience!! I don't even know where to start...my group of friends and I decided to try Fellini's for 2 of our friend's birthday dinner. We were seated on time (we had a 6:45 reservation), other than that everything else was a disaster. When we went to order we were told everyone has to order their own entree, we had hoped to share a couple different dishes but quickly learned "thats not allowed"..a couple of us ordered salads and when the salads were brought out so were the entrees! As soon as we finished our dinner we were given dessert menus. We decided to wait a little before ordering dessert since we had just been bombarded with our salads and main course, we wanted to let our food digest a little! When we told our waiter we wanted to just, he told us we "had to order dessert then or leave, because they needed our table"..we hadn't even been there for 45 minutes!! We felt so rushed and completely turned off so we asked for our bill. On our way out we decided to approach the owner, just to let him know how we had been treated and how disappointed we were with the service. He pretty much told us that he didn't care. What a disgrace!! With so many other byobs in the area, he should have appreciated the business...not only did he lose the business of 7 women, but not to mention all of our family and friends we have told about what happened.