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        WM
        Walter M.

        01/25/2017

        Overall
        Atmosphere
        Food
        Service

        I ordered a 1/4 Pounder with no onions or ketchup and asked to add mayonnaise. I was charged .39 for the mayo. This is an insult when added to the total lack or attempt of courtesy on behalf of the employees at every Mcdonald's in Denbigh.
        If I owned this franchise, I'd fire every manager and hire people who understand the concept of customer service and how a lack of it will lose customers. I would then fire ANY employee who couldn't or wouldn't say "Thank you to EVERY customer.
        Suffice it to say I am done with Mcdonald's in my neighborhood.

        Helpful(0)Flag

        Details

        Phone: (757) 833-3459

        Address: 12705 Jefferson Ave, Newport News, VA 23602

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Services/Products
        DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
        Payment method
        amex, discover, master card, visa, cash
        Price Range
        $
        Location
        Denbigh Crossing Ctr
        Neighborhoods
        Central Newport News, Turnberry
        Other Links

        http://www.mcdonalds.com/

        https://www.mcdonalds.com/us/en-us/full-menu.html

        https://mcdonalds.smart.link/mjuu1ggdi

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

        Good for Kids: Yes

        Price Range : Below Average

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