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making IT easier

General Info
Streeter Technologies is a boutique IT support and consulting firm in downtown Manhattan.Since 1996, we have been supporting small businesses and non-profit organizations throughout New York City.Over the last 17 years, we have seen a lot of changes to the computer business and to the way rely on technology in our workplace and our lives.We have seen a revolution in the way people work as traditional office structures are replaced with more flexible environments.We have weathered a changing economy along with our clients and we have witnessed a transformation of New York City as a whole.We are still here and we are still growing.Here's why:"The way you do anything is the way you do everything."Reliability. Our clients enjoy our systematic, proactive approach to technology management. Our dependable response times and advanced scheduling system means you are never left wondering when a technician will "get around" to resolving your issue. Our interactive reporting system ensures that nothing slips through the cracks.Transparency. Each client is provided with your own unique login and password that allows you to check in to your Streeter Client Portal at any time. Your virtual paper trail is available 24 x 7, where you can check the status of your projects, see notes from technicians, review previous submissions and predict when your issue will be resolved.Managers can track submissions from each user and receive regular reports on what we are doing to keep your network running smoothly. No unpleasant surprises. No question marks. No mystery line items on a bill you were not expecting.Tenacity. Each member of the team is committed to ongoing education, ensuring our knowledge and practices reflect cutting-edge technology and procedures...but the truth is, we don't always know the answer right off the bat.But we know how to figure it out.Streeter staff undergo extensive training in advanced methodologies for evaluating, testing, resolving and reporting. We don't have a "too hard" basket.We won't give up on an issue or request until it has been resolved to your satisfaction -- which is why we have one of the highest customer retention rates in the industry.Efficiency. At the end of the day, we know only one thing matters: getting you back to work (or play) as quickly as possible.This means that everything we do - monitoring and managing your network, planning and executing your projects, scheduling downtime for maintenance and dropping by for regular check-ins- is built around minimizing disruption to your day.We help keep your business profitable, your organization effective...and your sanity intact.We are the best at what we do...so you can be the best at what you do.We make I.T. easier.
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Services/Products
24 x 7 computer supportnetwork rehaul and designunlimited access to remote Help Deskon-site supportmanaged services cloud storageVoIP solutionsremote access setup & maintenancevendor managementmonthly service plansproject planning & executiondisaster recovery & business continuity planningeducational seminars
Associations
Microsoft - certified PartnerDell - certified PartnerHP - certified Business PartnerVMWare - Professional Solution ProviderConnectWise - certified Partner
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Details

Phone: (212) 529-3298

Address: 7 Dey St Rm 504, New York, NY 10007

Website: company website

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