More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (212) 239-0414
Phone: (212) 239-0454
Fax: (212) 947-9281
- Payment method
- discover, amex, mastercard, visa
- Neighborhoods
- Hell's Kitchen, Midtown Manhattan
- AKA
Sew True Supply
Sew True Sewing Supply
- Categories
Reviews
05/19/2014
This is the worst company in customer service. They sent me the wrong product, and said they would take care of it. 2 weeks later I call and the 1st person talked to me like I was a child. The manager tried to make things right but at that point I was angry and decided I wanted to refund everything. He called me later to tell me I had to pay to ship it back. He put the owner on the phone who said he didn't believe I would return merchandise over bad customer service. He said I must not need it anymore or I duplicated my order. He accused me of lying. Do not shop here. I would rather pay more money elsewhere than to support such a rude and unprofessional company.
03/29/2014
I really regret ever buying something from this company. their name comes up in my browser every time I do a search. Be warned: you will wish you never went to this site!!! I wrote to them about it and they didn't even write back.
Details
Phone: (800) 739-8783
Address: 447 W 36th St, New York, NY 10018
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