Flor De Broadway

I always find the service to be extremely poor. All the employees behave as if they are completely dazed, have just woken up, and are heavily medicated with medicines that cause extreme drowsiness and a semi-conscious altered state of reality. Every time I go to the restaurant, I spend ten minutes trying to get the attention of the employees, trying to snap them out of their trance. Once they finally become aware of my presence, they make slurred, uncomprehendable vocal sounds, as if trying to communicate. After much effort, they finally understand that I want to order something, and after much more effort, they finally begin to prepare my food. Unfortunately, the speed of their movement makes them appear as comical cartoon figures. Just imagine playing a movie on very slow motion so as to not miss certain details. You would think I am being sarcastic, but I am not: one cannot make up such fantastic stories.



What is radically ironic is that the food tastes GREAT!! I've tried several other Hispanic food restaurants in Hamilton Heights, and theirs is the best!! It is quite a sad situation: the owner of the business can triple his profits if he completely replaces the staff with competent employees. Coming from a business background, I can clearly see this: the amount of customers that are most likely avoiding this business due to extremely slow and poor service has to be staggering.