More Info
- Email Business
- Extra Phones
Phone: (212) 947-2662
Phone: (212) 221-7900
Phone: (212) 736-1612
- Payment method
- amex, master card, visa
- Neighborhoods
- Midtown Manhattan, Garment District
- AKA
Earlybird Messenger Service
Early Bird Delivery LLC
Urban Express Early Bird Delivery
- Other Link
- Categories
Reviews
09/27/2011
I would give Urban Express a 0 rating if possible. they have the worst customer service and they treat customers like dirt. I had a wall unit mounted and after 11 months it fell off breaking the HD TV underneath it in the process. the total damage is close to $1,000. It turns out that the UE guy didn't even mount the wall unit on the studs. i called them several times to complain and every single time the operator tells me that the complaint manager will call me back. Once, they put on hold for 35 minutes. Eventually, I went to the Brooklyn store to complain and the personnel there threatened me there to call the police if I didn't leave. They didn't even jhave the decency to send a manager to discuss with me. It is an abonimation and I am stunned that IKEA is using them as a partner. AVOID AT ALL COSTS!!!!
Details
Phone: (212) 855-5555
Address: 65 W 36th St, New York, NY 10018
Website: http://urbanexpress.com
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