Genesis of New Port Richey

2015 Hyundai Elantra SE is a LEMON!!!!

We had problems with this car for several years now, it is a (4) year lease. It is one thing after another. We had the car in for several issues. One of the issues the dealership could not even fix the problem when we turned the car back in to them. I made a list of all the issues that we are having with the car.
On November 15, 2016 with 12,185 miles on the car, we had to replace the battery on it.
On May 22, 2017 with 15,516 miles on the car, we had to replace (2) tires on the car because the tires were bald.
On November 03,2017 with 18,268 miles on the car, we had to replace the other (2) tires on the car because the tires were bald. We had problems with the car stalling. The dealership could not find anything wrong with the car. (1st) I talked to Lilly about the sound I was hearing when I started the car, like I did the other times I was in with the car. No one heard the sound. She said to make a tape and bring it in so she can hear it and the tech can hear it too. When we had the car serviced several times, I told Lilly about the metal on metal sound. Lilly told the tech to see if he heard anything, but he never did. It is not on any paperwork. She did not note it each time we came in.
(2nd) On January 18, 2018 with 20,747 miles on the car, we had a problem with a sound when the car starts. When the car starts it sounds like metal on metal clinking. It does not matter if the car is cold in the morning or anytime of the day. When I start the car, it makes this sound. I made a tape of the sound so Lilly and the tech can hear it. Lilly played the tape several times and played it for tech. He said he had to hear it from the car to tell where it is coming from. The tech could not hear it from the car at this time.
(3nd) February 08, 2018 with 20,749 miles on the car, we still having the same problem with the sound when the car is started. When the car starts it sounds like metal on metal clinking. The dealership kept the car overnight. The next day the tech did hear the sound. They tested the alternator and it was bad. They had to replace the alternator on it. Even after the dealership replaced the alternator, I still had the same sound as I did before when I started the car two days later. The replacement of the alternator did not stop the sound.
(4th) On March 20,2018 with 20,802 miles on the car, we are still having the same sound when the car is started. It does not matter what time of the day the car is started; the same sound is still is happening. It sounds like metal on metal clinking. I had another tape for Lilly, she heard the sound and the tech did not.
(5th) On October 29,2018 with 24,829 miles on the car. The sound is still happening. The dealership kept the car overnight to see if they can find the issues I am having with the car. Lilly contacted us the next day. The dealership did not hear the issues I heard, but they will repair what they think is the issues with the car. They just went blind on the issues that I was having with the car. They replaced the starter, the fuel level sender and bracket ASSY roll rod replaced trans mount. We got the car back on October 31, 2018. A few days later I was driving the car again and it is still making the same sound, metal on metal.
We had another issue with the car since 2016. I told them about the issue, but they never did anything about it or even investigated it. They just looked at me like I was nuts. The issue is this. When I fill the car up with gas the (Range for the miles to go) it does not say the same thing each time. One time it will be 301, 304, 299, 289, or so on. Something is wrong with the Range miles to go. Just the other day, I put gas in the car. I started the car, the Range started at 279 then dropped to 256 before I even left the gas station. The Range keeps dropping while I am driving. In 1 mile I go, it drops 4 miles or more. I am not in heavy traffic. I am not

I initiated my sale by logging into the Internet to find the car of my choice. It turned out that the car I wanted was on their lot. I scheduled a test drive. From there I was guided step by step through the buying process. Everyone that I dealt with was professional and efficient. The service area is super clean! I would recommend anyone to go check out this dealership who is interested in a Hyundai. I got a good deal too!

One of the best dealers in the area