More Info
- General Info
- Welcome to Castle Car Company! We specialize in used car dealership. We have all sort of unique inventory serving the communities surrounding the Pittsburgh, PA and Youngstown, OH area. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. Call us today.
- Email Business
- BBB Rating
- Extra Phones
Fax: (724) 856-3543
TollFree: (888) 586-8127
- Services/Products
- CARFAX, Showrooms, Locator Services.
- Brands
- BMW, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Isuzu, Jaguar, Jeep, KIA, Lamborghini, Land Rover, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, Nissan, Oldsmobile, Pontiac, Saturn, Subaru, Suzuki, Toyota, Volkswagen, Volvo
- Payment method
- cash, financing available, master card, visa
- Other Link
- Categories
GalleryView all (1)
Reviews
05/15/2018
Have you ever wondered why people dislike buying cars? Have you ever wondered why there are so many commercials that ridicule car dealerships for how they treat their customers? Castle Car Company is one of the reasons why these commercials exist. This is your typical dealership that could care less about their customers and standing by the vehicles they sell.
I purchased a vehicle from Scott Janiel (owner) and Matt (salesman) in October of 2017. I had the vehicle serviced for the first time in March of 2018 at a service center near my home. When I picked up my car from the local Sewickley Audi shop, I was asked “Are you aware you are missing a belly plate?” Having no idea what a belly plate was, I contacted Castle Car Company informing them the part was missing off the bottom of the vehicle.
The following is the response I received:
“How do I know it didn’t fall off after you drove the car off the lot?”
Really? I guess they thought I was attempting to scam them for an extra belly plate. Who wouldn’t, right? We all need an extra belly plate.
After 41 days and 8 phone calls later, the belly plate was installed. I was told the job would take 5 minutes in prior phone conversations; however, I spent approximately an hour waiting for them to complete the job after driving 45 miles. You would think after confirming the appointment earlier that morning, providing Matt the time I would arrive; he would have mentioned that the mechanic would be on their lunch break during that time. I think they may want to consider enrolling in a customer service course or two at their local community college.
Can’t wait to hear the dealer response that I’m sure will be filled with numerous excuses/ justifications to the events I have described and have thoroughly documented throughout the entire ordeal. It’s a safe bet that I will NOT be recommending Castle Car Company to anyone in my lifetime. Live and learn.
08/14/2013
this was the absolute best place to buy a vehicle...they had the answers to all of my stupid questions...very friendly and easy to deal with...I will recommend to everyone I know that's trying to buy a car!!!!!
proud owner of a jeep wrangler!!!
08/14/2013
Provided by Superpageswent there not knowing anything about them and let me tell you this one...I was not disappointed by Castle Car Co. I bought a 2011 Toyota Tundra that I couldn't find around my area. I ended up driving over 3 hours to the dealership where they bought lunch for me and my 2 kids. they were very friendly and knew how to deal with customers. I highly recommend everyone I know and anyone who reads this to go check this place out. proud owner of 2011 trd off road tundra
01/13/2013
Provided by SuperpagesWent there not knowing anything about them. Great place, great workers, and best vehicles around. Would recommended this to everyone I know Pittsburgh, Pa
Details
Phone: (724) 657-1551
Address: 2914 Wilmington Rd, New Castle, PA 16105
Website: http://www.castlecarcompany.com
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