More Info
- BBB Rating
- Extra Phones
Phone: (830) 609-1198
- Payment method
- check
- Categories
- Other Information
Wheelchair Accessible: Yes
Parking: Lot
Reviews
09/16/2016
I wish I could put 0 stars. I have been waiting on Maria to call me about my new wheelchair for weeks. The struggled to find my info. Worst customer service ever. The man running the retail business is a jerk. No remorse for failing completely. I will find someone who wants to do business.
07/14/2015
My doctor's office faxed them over my paperwork weeks ago. I show up with another copy in my hand (just in case) and they still say they needed 3 or 4 days to process. Ok, it's yet another 3 weeks later and I still haven't heard a word from them. Finally, I call and they say they can't read the lab report. Really? In 3 weeks you couldn't call to tell me this? Bad service.
03/16/2015
They tried to bill me after insurance paid in full. Payment was not posted on account. Now I find that they are billing on insurance for dates and items I haven't ordered. I am sorry I ever got involved with them.
12/27/2014
They say they fix all items u buy from them. Liers. I gave them all information about the wheelchair. I needed new brakes for husbands wheelchair. Never heard back from them. I called 2/3 times a week. Going online to order from company. U guy's r in business to help people with disabilities. Mayb u better get out of that business.
06/09/2014
They loss all paperwork submitted and told us there where no records of patients
Crazy!!!! Very unhappy
06/22/2011
Avoid this company like the plague! This outfit is arrogant and not responsive to the needs of the patient. If lucky, you MAY get mediocre service.
Details
Phone: (830) 609-1200
Address: 1324 E Common St Ste 304, New Braunfels, TX 78130