Smoky Mountain Plumbing & Heating

I found them to be excellent plumbers. the work was first class , they went right to work fixing the problem. they repaired it in less time than I thought it would take. Courteous and efficient and the price was reasonable. I have paid a lot more and gotten a lot less from others in the past. I would recommend them.

If I could give a zero rating I would. I scheduled a service call 4 days out as this is a second home and I was driving in from out of town and they missed my appointment. I called to inquire why and they had double booked and blew me off. I rescheduled for the following morning at 9:30. At 9:45 I called a competitor for an appointment. At 9:50 I received a text they were running late. The first part of any Customer Service trade is "customer" and they don't seem to understand that. I can't recommend them for anything but aggravation.

Marty had my 11 year old AC unit running like it was brand new within an hour!! Very friendly, excellent service and extremely reasonable rates. I would recommend this company to everyone!! :)