ServiceMaster National Capital Restoration

Alvin arrived early and ready to conduct business. He did an excellent job.

On the customer survey I said I was completely satisfied with the service and will call again. I was treated kindly & professionally by the office staff and everyone's manner, speech, dress and conduct was professional.

After several feet of snow came a warm spell with a lot of torrential rains, we awoke to find 3 inches of water on the first level of our house and no signs of lessening. Pulling out our trusty shopvac we started "fighting" the rising water. We called a friend and they raced over with their shopvac also. Finally the rains let up and the water stopped coming in but we were left with a floor full of soaked rugs and furniture just sitting in wetness. A call to ServiceMaster was answered quickly and efficiently. The lady there was most understanding of my hysteria and promised someone would be on the spot the next morning. Right on schedule they showed up, explained what they would do, how they would do it and how long I should expect it to take to dry and then got to work. They placed my furniture up on blocks, and set equipment for drying the rugs. BOY was that equipment loud! But, I knew it was working! Two days later, they returned, took readings, declared my walls were dry and scheduled me for carpet reinstall and cleaning. Remembering how I felt seeing the water rising, it was like I'd emerged from a nightmare into the bright sunlight. I can't recommend ServiceMaster of Alexandria highly enough- they were great!

the service i received was excellent...