Quick Drop Recovery

This company is the Worst in Customer Service and Professionalism, and common courtesy. I have a new born,my car stalled out,I called at 1pm n they never showed up nor answer my calls when I try to find out what happens ,I call insurance and find out they canceled trip,no notice and I'm still Out Here In The Cold With My New Born Baby..God Please Dont let my baby die from colic, as I have trusted this company and have been let down.in Jesus name.Be Ware ppl.THIS IS NOT A GOOD COMPANY.VERY POOR BUISNESS PRACTICES.CONTACT BBB AND PLS FILE COMPLAINT ON COMPANY

Late with no apologies, very unprofessional.



Driver was very rude, and never showed a bit of concern. First thing out of the driver's mouth, after being over an hour late, was: "I'm not going to be able to pick this thing up". Insurance company (USAA) mentioned what type of vehicle he was supposed to pick-up, and driver showed up late, and unprepared to do the job. Lazy attitude with no resolution. Will contact USAA so they can be dropped from their list of towing companies.

this company sucks does not pick up phone or call back and when you talk to them the customer service sucks