Shipping ALL in stock items will BE shipped through NEW York with delivery confirmation and /or insurance with 1 to 3 business days of completed purchase. Refunds and exchanges ALL purchases are 100% guaranteed. I want YOU to BE happy with your order. The item must BE returned in original condition and packaging. The cost of return postage will NOT BE refunded. Custom order cannot BE returned because they are made to your specifications and MAY NOT BE sale able to Another customer.