Fire Free Chimney Sweeps

The chimney sweep took picutres of what he described as "old damage" around the crown. He told me he would email me the photographs the next day. I noted that I would need these and I had a home inspection down in July and was rather upset to find that my home inspector had not caught that problem. I did not get the photographs as promised. I contacted the company owner for the pictures -- a week after they were due to me. I still don't have them 8 business days later. In addition, the sweep called me that morning to tell me that he was at the house and I was not answering the door. He had the wrong address, and was sitting in the driveway of a neighbor down the street. Not impressed at all!