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The service YOU deserve!.

General Info
OUR passion for service started in 1955 when Glenn nelson began rebuilding transmissions in HIS garage. Nearly 60 years later HIS grandson carries on the family tradition of excellence in automotive service with express towing!.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Location
Located on 356th Street in Federal Way, WA between Pacific Hwy S. and Enchanted Parkway.
Associations
AAA,TRAW,WreckMaster
AKA

Express Towing LLC

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Reviews

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Connie M.

03/17/2016

Overall

Thieves & Liars! Express Towing co. is the most unprofessional company I have ever dealt with. Leaving out alot of details, short story... My car was impounded. My son was in Harborview fighting for his life for 10 days.I paid $1249.00 to get car. My son had almost everything he owned in the car. The receptionist (DeeDee) lied to me several times a week for over 60 days to cover up what they had done. After many calls to her & manager (Theo Thomas), I threatened to call authorities if owner (Aaron Nelson) didn't contact me. Less than an hour later receptionist (DeeDee) called me & said owner was reimbursing me for 'everything' which also was a lie. I finally found the owner (Aaron Nelson) by driving there myself (i live in skagit co.) & catching him outside. He told me this was the first he's heard about theft & that his employees had embezzled from the company & he said he fired them both, but didn't. I'm still waiting for Aaron Nelson to resolve this matter. Honestly Unbelievable!!!

jnkvogel

08/30/2007

Overall
double charge

They double charged me and I still haven't got my money back.

Details

Phone: (253) 946-9033

Website: http://www.expresstow.com

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