More Info

Quality Solid Wood Custom Frames

General Info
Quality Solid Wood Custom Frames. Over 650 mouldings to choose from. Plexi-Glass, Matting, and Foamboard available. Free framing and hanging hardware. Free FedEx/UPS Shipping and other discounts available. Next day service available.
Payment method
visa, master card, amex, discover, check
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
RF
Ray F.

09/22/2021

Overall
Selection
Service

SCAMMERS! Do not order from these people! They will ship your order even if you cancel and then take your moneyl, they will not respond to any form of communication, and then to get a refund you will have to pay out of your pocket to return what was cancelled to begin with. My original order was placed in May, it's September and no resolution, no communication.

AA
Aden A.

10/26/2018

Overall
Selection
Service

Let me just start off by saying that everything was packed VERY, VERY well and arrived in perfect condition. This is a beautiful frame and exactly what I was looking for EXCEPT the bronze color (which is much less noticeable online) and much more noticeable in person. The bronze almost looks like it’s spray painted over the front of the frame and the natural wood grain doesn’t show through as much as I would like. I guess I would have preferred this same frame without the bronze paint - just a walnut stain that is eased into the black along the outside of the frame.

DE
David E.

10/26/2018

Overall
Selection
Service

Frame looks great and feels solid as rock once assembled. More importantly, Customer Service was great!

MR
Michael R.

10/26/2018

Overall
Selection
Service

I’m very happy with this frame and acrylic. It is a good value; real wood and well put together. The color is a little darker than seen on my computer, but looks good.

PA
Pamel A.

10/26/2018

Overall
Selection
Service

Thank You! Great craftsmanship ! The icon looks beautiful in the frame. Highly recommend your company. Everything shipped and carefully wrapped. I think perhaps offering an option of using small screws to close the backing once picture is inserted would be nice. Did not know what to do or how to use the clips that came in packaging.

CB
Cathy B.

10/26/2018

Overall
Selection
Service

I am so happy with my frame! The ease of ordering, time to ship. I couldn't be happier. Five stars plus!

SW
Simona W.

10/26/2018

Overall
Selection
Service

It was easy to order my frame!
I never spoke to a person, just used their website.
Frame arrived perfect and at a fraction of our local frame shop.

AC
Arlene C.

10/26/2018

Overall
Selection
Service

I ordered simple black wood frames, with glass, and they are beautiful. They appear sturdy and well made. The packaging was excellent. It's apparent the compant takes great pride in their products. I will definitely order from them again.

DZ
Diane Z.

08/10/2018

Overall
Service

Customer Service is non-existent. I have tried multiple times to check on my order by phone and email. No response, no frame. I used this company a few years ago and received beautiful frames promptly.

TL
Terri L.

04/16/2018

Overall
Selection
Service

The frame arrived more beautiful than expected. The quality is equal to professional framing shops that would charge 2-3 times the amount. We’re very pleased with the frame and will definitely order again in the future. Thank you!

Review Image

Details

Phone: (888) 645-2789

Website: http://www.customframesolutions.com

Suggest an Edit