Convertabath Inc

My personal experience



A few weeks ago, a Convertabath, Inc. employee applied a faux granite spray finish to my guest bath vanity and shower surround. Upon completion, I noticed several areas that were peeling off. I expressed my concern immediately to the employee at my home and he said, "It's normal and it will be fine when it dries". Once the finish dried, I examined it further and found additional peeling, clumps, areas where the finish was applied over old caulking and areas where the finish wasn't even applied. Weeks later, a member of my household simply rubbed his hand across the sink bowl and pieces of the finish came off. (At this point the sink faucet hadn't even been re-connected yet!)



When I repeatedly expressed my concerns over the poor quality of the work to Convertabath management, their suggested resolution was to re-spray the areas. (I assumed until their one-year warranty expired - then I was on my own!) When I requested a refund, they not only kept the $1,000+ from the poor quality work but also demanded $1,400+ for a job they hadn't even started!