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Chris and his team are FABULOUS to work with. Chris worked closely with us during our home renovation and continues to offer annual maintenance on our tankless water heater and any other issues that pop up. Chris has a professional and competent team that goes above and beyond when working on an issue. Not only did Chris plan out and install new plumbing in our home, he also ran the gas lines as well.
These are guys have a great sense of humor and are a joy to have working in my house. I HIGHLY recommend!
I called to get my water heater repaired and the technicians were there on time and did the job professionally at a price I considered to be fair. They recommended that we get a filtration system to prevent buildup from happening again and said their boss would have to come out to do the estimate. Chris missed two appointments without calling and by the third time, I was just done. I understand he's busy and there are time overruns, but by failing to call when you're going to miss an appointment is disrespectful. He seemed nice enough when I called and actually spoke to him, and based on how well his technicians did the first job he knows his business, but I have to say that he is not reliable.
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Phone: (910) 297-7914