ASAP Towing

i.eBEWARE!! If these clowns damage your car you are in for a long, long struggle to get them to pay for the damage! It will require persistence, determination and an optimistic attitude that in the end, JUSTICE will prevail! (If you have to take ASAP to court the Nolo Guide to California Small Claims Court is an excellent resource.) Be sure to document everything -- take photos, keep repair bills and document all telephone conversations. A tape recorder might be a good idea. After ASAP damaged my truck I dealt with Adam who at least was polite when encountered in person. I was next referred to the invisible Sam (who "handles" damages) but Sam never answered his phone and never returned my messages. At the end of my month-long struggle -- thank God, the END! May I never ever again deal with ASAP!! -- I dealt with John (the "supervisor") who was usually "out" or "in a meeting." John made me wait three hours before he finally wrote me a check and was in person one of the rudest nastiest people I've ever met! John was not unapologetic about me having to wait three hours while he was "in class" but said I "should have come the day before!" (I telephoned the day before and was told John was"out" and to come pick up the check the next day.) Adam offered to mail the check....HAH! I knew the check would never come in the mail because John would never sign it. THE END. Total number of days consumed by all this -- 38 days. Total number of phone calls -- 22. Repair bill for damage done by ASAP Towing to my truck -- $130. SOME QUESTIONS -- are "John" and "Julian" the same person? Does "Sam" exist? Are all these people who work for the tow company attending "class" when one tries to reach them on the phone? What class? I am curious. POSTSCRIPT -- "John" told me on the phone that the driver admitted the damage was his fault but Adam told me the next day the driver (who had four children) said the damage was not his fault. Adam said I would lose if I went to court but ASAP was going to write me a check anyway. (Just to be nice, I guess.) By the way, the driver who did the damage (( met him only once, on the day he towed my truck).was very polite and nice. Everybody makes mistakes. I'm sorry he works for such a dreadful company.., A local favorite, or highly recommended because