Appliance Repair Indian Trail

I give zero stars!!!! Called Saturday morning for appointment Tuesday morning to fix washing machine. Got a call Monday asking for my credit card info to pay in order to hold appointment and have them show up. Sounded sort of strange and like a very young unprofessional girls so I was leary to give this info, but I paid anyway. Then Tuesday comes around and 1 hr & 45 min after they were to arrive, I got a call from a CT # with only 4 digits, rings twice and then no one there. Sudddenly I have a voicemail from the same ditzy girl who called yesterday saying they don't have a technition in my area and this is a total cancel. Said they'd refund my card in 24 hours. SOUNDS LIKE A TOTAL SCAM! ESPECIALLY WHEN YOU TRY TO CALL THEM BACK ALL DAY AND IT RINGS A FEW TIMES THEN GIVES BUSY SIGNAL.

Don't waste your time... Booked a appt. had to hold it with a charge to my credit card. All i got was attitude and excuses... Is there a way to give 0 stars?



Recorded the call as to the booking time - July 19th (Thursday) 3-5... 5:15 rolls around and I call to see how late they will be... Oh... They booked it for the 20th (Friday). We do the song and dance as to "why" and I get a "must have been a misunderstanding"... Ok I will let it slide...



Called on Friday to be told it was being moved to Monday as the Tech could not be located... 2nd move in 2 days... Not sure if Monday was solid (their words) as until the tech called back it was just tentative.



Go elsewhere... AND CHECK your CC statement to be sure you were not charged for the house call....