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leann3733

08/25/2008

Overall
Extremely POOR Service- Don't waste your money!

We rented an Escalade Truck limo from the owner of the company Rick. His name is officially Rakesh Rajput. We rented the limo to celebrate a birthday. We were promised a 20 passenger limo that was supposed to be in great condition, HOWEVER, the limo was much smaller than the pictures showed, there was no ice, and the air conditioner did not work at all. All of our guests were complaining about the heat. We made our first complaint before we left the house at 9:00pm. We complained to our driver for more than two hours. It took them forty minutes to switch the limos so we could have one with air conditioning. In the meantime, our entire party had to take cabs to meet another party at another club. So not only did we pay for the limo rental but we also ended up paying for cabs for the entire party. We call Rick to respectfully complain about the extremely poor service we had received and he starts cursing and hung up on us twice. ABSOLUTELY THE WORST LIMO RENTAL BUSINESS IN DALLAS!!!! His so called "office" is a little desk in a rundown Days Inn in Garland, TX. The ENTIRE business, employees, and service is completely sketchy and trashy. The owner of the business is unreasonable and disrespectful. We will NEVER use them again! Dont waste your money!

Details

Phone: (972) 494-9519

Website: http://www.angellimos.net

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