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Reviews
11/09/2013
I purchased a used loaded 2005 Jeep Grand Cherokee with only 36k miles a few months ago and felt like I got a steal. Then after driving it for a little bit I realized it had a potential serious problem for when you hit 60 mph it had a huge jerk as if the 4 wheel drive low was engaging and then would be fine. I took it to a friends GMC dealership where they were unable to diagnose the problem and said I need to take it to Jeep. I dropped it off at Sunset Jeep in Sarasota where they had it for a week and said everything seemed fine and they administered the drive computer recall. The problem still existed so I returned it to them. They could not figure it out so after numerous emails to Chrysler from the dealership they determined that the transmission should be replaced for $4700 with a remanufactured unit. I was disgusted since the mileage was so low. I declined the replacement and googled a transmission place in Largo and decided to try American based on their website and shop appearance. The owner Jim said he could diagnose it quickly so I gave them a shot. One hour later he calls me and is 90% sure what it is but would need to pull the transmission to verify for a small fee. I gave them the green light and received a call a couple hours later saying the transmission is fine and the problem was a burnt up valve body and solenoid and they can fix it with OEM parts with a 1-year warranty for only $1500. I said please do and the Jeep is now fixed! What appeared to be a lemon is now a gem! I cannot believe it was at two dealerships for nearly a month and American Transmission diagnosed it and repaired it in one day! Highly recommend!!!!
08/11/2011
RIP OFF! I brought in my car for a transmission shifting issue. After Jim drove it and the tech had it in the garage for 15-20 minutes, Jim showed me two coffee cups; one with nice pink new fluid and the other with muddy burned fluid stating it was from my car. He quoted me $349 to remove transmission & reinstall. Once out he could diagnose and quote the cost to repair. Repair could cost $500 to $2000, no idea until it was out of the car. I brought my car to another shop. They had me watch as they drained the transmission of relatively clean but obviously not brand new, pink fluid. They adjusted the transmission, performed a routine service - all for about $100. The transmission is as good as new! Stay away from American at 1801 Belcher Rd. Largo!!
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Phone: (727) 530-4900