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Services/Products
Video production, business video production
Payment method
paypal, check
Languages
English, Spanish
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DG
Diego G.

06/10/2016

Overall
Expertise
Professionalism

Hired to record a hotel meeting / conference event since we did not have another videographer available. We have been doing this for 10+ years and never had such a bad experience. Showed up in shorts and a t-shirts. Equipment broke down in 30 minutes. Backup equipment was obsolete and still used old tape system. Blamed us for not telling him what to wear. Wanted to charge extra for 24-48 hour video delivery of unedited content. Biggest nightmare ever had to buy the videographer pants, collar shirt, and belt just too look professional. His camera and equipment were not well taken care off. Memory cards, cable etc were stored in food containers. The cameras were stored in plastic shopping bags. Memory cards could only hold 30 minutes of footage. He knew footage would be lost when memory ran out before even showing up or starting to record. Even his attitude was unprofessional. Stay far away from this business. He even threaten us to call our client if we continued to ask for a refund.

claimed iconBusiness Response06/24/2016

The above is a false review. Every other review we have at the time of this posting is 4 or 5 stars, you can see the link to those reviews from the home page on our website. We are going to post a third party response from the better business bureau as soon as we have it available. We were outsourced by AV Logics to film for another client, and the client completely disagrees with their false allegations. AV Logics asked us to refund them under false pretenses, refused to provide any email from their client that would back up their statements, and when their client was finally contacted they disagreed completely with their false allegations. We will post a link below to the BBBs response when we have it available. - http://www.accurateframevideo.com/#!response/qhs25

This listing has been claimed by a business representative.

Details

Phone: (832) 602-2310

Website: http://www.accurateframevideo.com