A Cut Above Tree Service

They quoted me a great price on having a large tree removed from my front yard. He said he would be at my house by 7am. 9am rolls around and they still weren't here. I called a man named Steve who informed me that my appointment had "slipped his mind". I told him I was PO'd because I'd cancelled other appointments to make sure I was home for him to complete the work. He apologized and said that he'd be there within 3 hours to complete the job. I waited for the rest of the day and Steve did not show up or call. After I made a post to their FB page, the owners wife called me and said she would see what she could do to make it right. She called me back and said that Steve said that I cursed at him and so he would not perform the job. I said that I was PO'd so maybe he counted that as me cursing him. He should have told me he wouldn't do the job instead of apologizing to me and telling me he'd come out within 3 hours and then neither calling or showing up.

they are very professional .