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Reviews
08/04/2016
Don't pay for full year contract, they will not refund unused portion if you need to cancel. Do monthly instead or use another company.
09/09/2013
DO NOT USE THIS COMPANY! Signed up for service, never picked up the can. Won't return calls or emails; good luck getting your money back.
11/01/2012
This business has NO customer service and a very user UN-friendly web site. I tried to pay a bill on the web site but couldn't figure out how to do it. If no one returns my many phone calls and email by the end of today, I'm filing a complaint with the BBB! I'm giving them one star only because they actually do pick up my recycling.
07/03/2012
I can't believe this company is still in business. It's extemely unprofessional and has zero customer service. I spend more time trying to pay a bill, than simply recycling on my own.
02/14/2012
They have charged me four times since October (should only have been twice) and I cannot get in touch with anyone in this company. I can't see where I can even cancel my service with them online. I ended up having to cancel all my bank information so this business could not keep charging me. I have put in a complaint with the Better Business Bureau but I don't see any hope there. Stay away from this company!!! Does anyone know if they are even in business anymore?
02/01/2012
If you expect any contact from them other than making payment arrangements you will be very disappointed. No response to questions, via e-mail or voice mail.
Details
Phone: (615) 481-9640
Address: Po Box 60945, Nashville, TN 37206
Website: http://earthsavers.org
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