Phil Walz Plumbing Inc

I am so disappointed with the service. It's been six weeks, so I waited long enough to cool down before writing a review.

There was a minor gas leak in my basement, so the ComEd technician located the gas leak, marked the exact spot with tape, wrote out exactly what needed to be done and the parts needed, and shut off the gas. He said to call a plumber to replace the part and show them exactly what needed to be done, a minor repair. I called this company to do the repair, told them exactly what was needed, and then showed the serviceman exactly the spot. It was an elbow joint that needed replaced. There was no guesswork required. I was quoted a price of $153 plus parts for 45 minutes and an addition $51 for each additional 15 minutes of work required.

The serviceman did the repair and seemed to take his time, but I was relieved that it took about 40 minutes total. Then he went to his truck. He waited about seven minutes before bringing in a receipt, which was a form torn from a receipt pad that he had handwritten in the amount charged. He charged me for an hour. Apparently, I was being charged $51 for him to write out a receipt that should have taken a few seconds. I could hardly believe it! When the ComEd guy came back, he was shocked at the price I paid and, without saying it outright, pretty much indicated that I got hosed by this company. The rate was high, which I accepted, but the extra $51 charge on a simple repair is ridiculous.

Having had time to cool off, I will say that the repair, simple as it was, seems to have been completed correctly and well done. But I also value honesty and integrity, and I do not believe that the additional $51 I was charged was in any way honest. For that reason, I would not recommend this company at all.

Came here to get my bathroom remodeled. I never heard of them before, but I took the chance when I saw them on my way to work. Went in and they were nothing but nice and helpful. They helped me pick everything I needed to get the renovation done quick and cheap.

This is the second time I used Phil Walz Plumbing and I've been completely satisfied each time.
In the middle of a multiple inch rain fall and flooding scenario, my sump pump went out and I took about a foot of water in the basement. Steve from Walz came out first thing (as promised) and installed a new pump. The water is now on the outside of the basement!
Thanks to Steve and Phil Walz Plumbing!

Love the people who work here. Went to the store and the lady was great towards me and my wife. When the plumber came out to my house he was super professional and had the job done fast and right. Would definitely come back here

If you want a place who is going to do great work with fantastic customer service then this is the place for you! Don't go to some huge plumbing company, Phil Walz is a 3 generation family owned business! They have the best customer service I have ever dealt with! I needed to have plumbing done on my upstairs room and they did an amazing job! I would highly recommend then because of the great service and fair pricing

Hands down the best place I have gone to for my bathroom. I was looking to get my bathroom remodeled and everywhere I went the cost was extremely high and out of my budget. I went to Phil Walz off Odgen and they were super helpful. I told them what my budget was and they were able to help me and work around my budget so that I can get what I wanted. The first look a the work when it was finished I was in shock from how great it was! I would highly recommend them for remodeling and plumbing needs!