Budget Truck Rental

if i could give 0 stars i would... horrible. my experience was with Budget @ All Seasons Ice rink on North Aurora Rd, however this applies to ALL Budget Truck rentals.... I reserved a 16' truck weeks in advance and called a few days prior to verify. ALL YOU GET WITH YOUR RESERVATION WITH THIS COMPANY IS A TRUCK!!! NOT SPECIFICALLY THE SIZE!! This was insane! When i went there after 45 minutes filling out paperwork, etc, they said oh, we only have a 10' truck is that OK? NO its not!! I began calling U-Haul and they had a 17' truck @ their Plainfield location and in fact due to my troubles gave me a discount on cost and miles which was less than what Budget was going to charge. Do NOT use Budget if need a specific size truck to be reserved!