Reviews
09/02/2015
The chain in Mustang will not refund your money when you bring your food back for any reason, then the customer service person says they will send you a gift card for your money replacement but they never send it. Don't waste your time or money on this poor service and cold food serving establishment.
04/07/2015
Have been going to Moore location for years. Moved to Newcastle so went to the Mustang location Friday eve. Realized when I got home that I didn't have the okra I had ordered with the family meal. Too far to turn around and drive back, so I called the number on the receipt. There was a message to leave a voice mail for problems with an order...so, I left a voicemail with the required info. On Sunday, after not hearing back with a return call, I decided to go the 10 miles and get my okra. They would NOT honor!! Said it would have had to be taken care of on the day of the problem. I said that it had called like any normal person would, left a message like asked. Still would not just give me an order of okra like that had forgotten. I was dumbfounded really. Poor customer service!! Think I'll go tho the Moore store if I want their chicken again. But may just not ever go back.
12/20/2014
To err is human I suppose...
It's a real pain to have to return a drive in order and then have it compounded by rude and unapologetic staff. When it happens repeatedly it becomes clear that these people don't have a clue about running a business. When they first opened it was really great. We all loved the chicken strips and gravy. Now I've learned my lesson. When we all want Chicken Express we make the long drive to the NW OKC franchise. Don't waste your time.
05/06/2011
Provided by SuperpagesThis about 2 visits: The first visit I ordered a mash potato and gravy and they shorted me the gravy (no harm/no foul). The second visity they shorted me the mash potoato and gave me gravy. I went the next day to have them give my potato and they gave me the smaller size. I paid for a family size. I want a family size. I guess they thought I was lying. I will not return.
04/22/2009
Provided by SuperpagesThe Food was O.K. Not great and certainly not healthy. The worst part was watching the manager degrade his employee in the open. I won't be back ( good news for my cardiologist)
Details
Phone: (405) 376-5757
Address: 580 E State Highway 152, Mustang, OK 73064
Website: http://www.chickenexpress.us
More Info
- Payment method
- cash, all major credit cards
- Neighborhood
- Southwest Oklahoma City
- Other Link
- Categories
- Other Information
Cuisines: Chicken, Fast Food
Takes Reservations: No
Outdoor Seating: Yes
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