Truck Accessory Center

I took my 2004 explorer in for repairs, there was a metal clicking type noise coming from the drive's side front of the vehicle.At my last oil change done at this shop they noted that I was going to need to have the upper control arms and lower ball joints replaced but was ok at that time.Approx. a month later after noticing the noise mentioned above I took it in for these repairs.At that time I was told it now needed both upper control arms, ball joint, right front hub assembly, right rear hub bearing repair kit, alignment. I also had them replace a tire pressure sensor that was faulting at that time. I was told they'd call when the repairs were completed but wasn't called until after the mechanic had left for the day. When I picked up my vehicle as soon as I went to back out of the parking spot it sounded like everything on the left front side was going to break off, loud metal popping was heard. I went back in and told Kim who called the mechanic and I had leave my vehicle again and get a ride back home. I missed a second day of work and was then told it was because the parts were new and were no longer making the noise. They also were not able to reset the tire pressure sensor stating they did not have the correct tool and that the owner wanted Kim to shop around for the tool at a lesser cost than what she had found it for. My costs at this point were approx. $1,200.00. Approx. a week later I took it back in with the same popping noise, this is not the same noise I had heard before taking it in but the new noise after the "repairs" and was then told that I needed new front left hub, another $266.00. At this time I asked about the noise I had originally reported as I was still hearing this same noise as well. The mechanic showed me where something under the car had play in it that tied into something near the front driver tire but told me it would only make the noise when something was engaged (?) I now have a loud popping noise on the drive's side when I turn my wheel to the left when backing up, not every time but you can feel it in the floorboard when it does it. I had been calling and stopping by for two months speaking with Kim about getting the tire pressure sensor reset, I never received a call back from her although each time she stated she would call. My last stop at the shop I told her I'd take it somewhere else and bring them the bill she said she might be able to get me into a dealer and they're pay for it. I told her there was a dealer in Chesapeake,where I worked and she said she'd call me and let know. I did receive a call later that day from the new girl working with Kim telling me they could schedule an appt. in Elizabeth City. I told her Kim knew I worked in Chesapeake and could not make it to Elizabeth City and that she knew this. I also told her I would not be coming back to them for anything else. I missed several days of work for a job I was initially told would take a few hours and still have the same noises and new issues but haven't been able to afford to take it somewhere else. I would not recommend them to anyone for repairs and their customer service is terrible.