More Info

General Info
We’ll keep your money boring so your life doesn’t have to be. PNC Bank. Brilliantly Boring since 1865
Extra Phones

TollFree: (888) 762-2265

Services/Products
ATM Available Auto Loans Bill Pay Cash Non-Customer Checks Cashier’s Check Change Orders Checking Credit Cards Handicapped Access Home Equity Instant Debit Card Availability Investments Loans Specialist Medallion Services - please call the branch to schedule an appointment Mortgage Notary Services - please call the branch to schedule an appointment Online Banking Savings Self Service Express Storage Box WiFi Available Wire Transfers
Brands
Cash Flow Insights, Checkready, Grow up Great, Home HQ, Low Cash Mode, S is for Savings, Virtual Wallet, Wealth Insights, Zelle
Payment method
debit, cash, check
Associations
FDIC
Categories
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Reviews

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concerned0609

08/28/2013

Overall
Awesome Job

This bank is above awesome! They treat everyone fairly and with respect. Every business that wants to operate successfully, has to have rules and guidelines in place to insure that the

business does not take a loss. The bank staff all adhere to these

guidelines that are put into place

by the corporation. And that is with any business that is successful and not to be confused with discrimination. Banks as a whole, have the right to close any account at anytime

if they feel that customer was threatening in any way. PNC Bank Mt Washington will always be my number one bank and branch.

freebird0021

08/04/2013

Overall

I have a checking account with PNC and I went into the Mount Washington, KY location this morning to cash 2 checks that (when totaled) equal a little over $500. I did not want the money deposited and I wanted cash. Keep in mind that I have a bank account with them and every other bank I have used always cashed my checks with no problem. Not only was the "bank drone" rude to me, but she proceeded to talk to me in a way that was judging and nothing professional. She told me she could not cash the checks even after locating my account and when I asked why she said, "The ATM makes the rules." When I laughed she handed me the checks back and told me to have a nice day. I called the hotline and filed a claim and shortly after went back into PNC to establish a business account... whereas the "branch manager" told me that I was "threatening" to her worker... and that as a result she was going to close my personal bank account. I told her that she was not authorized to close my account against my will. She wanted me to sign a piece of paper to close the account and I refused. I am going to file a lawsuit against PNC bank on the basis of discrimination and misandry (negative ill toward men). Also, I am pretty sure she will get fired... especially since I asked her what her goal was in closing my account after she acknowledged that I could just start another account at another PNC bank location... terrible customer service. At the end of the day I was a CUSTOMER who wanted to cash 2 checks and start a business account... and I ended up cashing NO CHECKS and having my account FORCE CLOSED based on the idea that I was threatening!!!

Details

Phone: (502) 538-3648

Address: 153 Oakbrooke Dr, Mount Washington, KY 40047

Website: https://apps.pnc.com/locator/location-details/kentucky/mount-washington/40047/00265050/mt-washington-ky?lnksrc=branch-listing

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