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- BBB Rating
- Brands
- BioSilk, Biosilk, ISO, Iso, Matrix, Matrix Essentials, Scruples
- Payment method
- no credit cards
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GalleryView all (4)
Reviews
08/08/2018
Yiiiikes. I should have turned around and walked out the door as I entered because the place is rank but I decided to give these ladies the benefit of the doubt. Apparently that was a huge mistake. My hair was cut in under ten minutes. I could hardly get a word in before it was finished and the one time that I did mention how I like my hair cut I was given a rude sarcastic response. Rita cut my hair. Rita, you should find a new profession. Something that doesnt involve customers. I called the salon after leaving and was hung up on twice by some other lady who seemed to be super amused by hanging up on a customer. Finally I got in contact with Rita on my third call and expressed that I wasn't really happy with my cut. Her response "ok." Pretty sure when you work in customer service and someone dislikes your service you should apologize at least. But there was no apology, in fact she hung up on me. So not only did I get an awful haircut, treated pretty rudely during the haircut, I also got hung up on three times after the fact. Apparently these super high class ladies are swimming in cash because they don't need mine. I want a refund. What a sad sad place.
10/06/2016
Amazing ladies at Elite. Historic salon that has been operating in downtown Morganton for twenty one years. Excellent service & precision cuts.
Details
Phone: (828) 439-8878
Address: 119 W Union St, Morganton, NC 28655
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