Cortney Barkley-Postell - Lake Norman at Mooresville Animal Hospital

We decided to take our new puppies to Mooresville Veterinary office because their mother was a patient there and we have used them in the past. The first visit was great and cost almost $200. The second visit ended with us not getting to see the vet at all. There was only one person in front of us and after being there for 2 hours we left without their booster shots because they claimed everyone was too busy. We were charged $24 for nail cutting that took only 5 minutes for both puppies. We were very patient for an hour and a half even though we were confined to a tiny/hot/stuffy room with our puppies laying on the floor trying to get cool waiting on the Vet. Finally, after hearing several people coming in with their animals and being waited on while we continued to wait - we poked our head out to see if it was going to be much longer. All we needed was a booster and none of the vets would step in and apologize or give the shots. Absolutely no one told us there was going to be a delay or apologized for our wasted time. The staff acted as if our time was not valuable at all. We are disappointed in how we were treated and had to go elsewhere. They were very unprofessional with no regards to our animals needing their boosters and heart worm meds. SHAME ON THEM!