Ama Professional African Hair

I made an appointment the first 2 times I went there and both times she did not keep to our appointment by putting other people before me even though I was on time. She said she doesn't really take appointments and to next time just walk in instead of making an appointment. Now the 3rd time I go I left her a voicemail that I am on my way like a walk in like everyone else and did as she said but NOW she takes appointments and sticks to them. This is my only free time and she chose to lose a customer. Very unprofessional, she is rude, and the place is dirty. Never going there again.