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        (414) 649-2888Visit WebsiteMap & Directions1910 W Ohio AveMilwaukee, WI 53215Write a Review

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        Now Taking Reservations!
        General Info
        Complete health care services 24/7 nursing resources (on-site during the day/ on-call overnight) allow us to provide exceptional health monitoring, a variety of complex medical services such as sliding-scale insulin administration and better coordination with our residents’ healthcare team. A foundation of dignity and caring Everything we do is out of respect for the inherent dignity of each person who lives here. Creating a compassionate environment where all feel welcomed, supported and cared for is at the heart of what we do. A wide variety of activities Our Life Enrichment team works diligently to provide social and educational opportunities that are truly life enhancing. Take a look at our monthly events calendar and you’ll see what I mean! A “resident-first” philosophy Our cheerful, compassionate staff works hard to create a living environment where resident needs are always the top priority. Spiritual connections Although we are sponsored by the Felician Sisters, we are truly an ecumenical community that welcomes people of all faiths. Our pastoral resources strive to minister to the spiritual needs of all, regardless of their beliefs.
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Payment method
        discover
        Neighborhood
        Morgandale
        Other Link

        website

        Categories
        Assisted Living Facilities, Nursing & Convalescent Homes
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        Reviews

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        SM
        Shelley M.

        02/26/2018

        Overall
        Expertise
        Facility
        Professionalism

        Villa takes no accountability for staff not doing their job. Staff does not show up for work. The help ignores the needs of the residents. No weekend management to make sure the staff does their job on weekend.
        Facility not kept clean, floors need to be mopped, tables washes ect. Piece of bread can be sitting on the floor for days.
        Chef is cooking & serving residents makes for a long wait time to eat.
        Staff is not friendly.
        Not sure what the ratio is worker to resident? With people not showing up for work makes for less care for resident's.
        Does not seem like the Villa ever has enough staff.
        Response time when button is pushed is not acceptable. Wait time can be 15 min to over an hour wait time.
        Sometimes longer. This is not acceptable.
        Residents safety not a concern at the Villa.
        Lack of activities. Zero friendliness. No consistency in care.
        Very unorganized. Lack of communication between teams.
        The excuse for lack of service... the workers don't show up for work.
        This should not be a concern or affect the resident care like it does.
        There must be a reason for staff turn over.

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        Details

        Phone: (414) 649-2888

        Address: 1910 W Ohio Ave, Milwaukee, WI 53215

        Website: website

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