More Info
- Neighborhood
- Miami International Airport
- Category
Reviews
11/25/2015
What an awful experience. Yesterday 11.23.15 children, elderly and disabled persons waited along with hundreds more for flight 1702 during16 hrs in Havana's airport. I would give this company a -5 review if allowed. And really to make matters worse there was no explanation when they arrived nor any discussion of compensation as most airlines do; only a verbal apology, which reminded everyone how poorly this charter's word really is. Where was this flight for so long when they operate from just 90 miles away?
07/12/2013
7/12/13 .......My husband's flight # 426 to Havana Cuba has been delayed since 9:30 am and it is 5 pm and no answer yet as far as what is going on with the plain or when is it finally arriving to the departure gate. I called the corporate office to complain and they didn't give out any information, I asked them if they were going to cancel the flight and reimburse people with what they paid for such a nightmare and they simply hung up on me. They don't ever deserve a single Star!!! Please pass this to anyone you know!!!!
WORST EXPERIENCE EVER!!!!!!
01/05/2013
I booked my 15 years old daughter from Havana to Miami... terrible delay, hard to find information about the flight... I WILL NEVER use this airline again
05/17/2011
Do not ever never buy tickets through this airline. My mother's flight was delayed 5 hours because of mechanical problems and they had no replacement planes.
Details
Phone: (305) 722-6100
Address: 5600 NW 36th St, Miami, FL 33166
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